Privacy Policy

Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and business details when you submit forms or contact us.
• Account Information: If you create an account, we collect your login credentials and profile information.
• Operational Data: Business metrics, team structures, and process documentation uploaded to the platform to help us build and optimize your operational systems.
• Communication Data: Records of your interactions with us, including emails, calls, and messages.
• Survey and Assessment Data: Responses to our Founder-Now Audit™ and other diagnostic tools.
• Payment Data: Payment information is processed securely via Stripe, our third-party payment processor. We do not store raw credit card details on our servers.

We also automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent on pages, links clicked, and other activity data.
• Device Information: Browser type, operating system, IP address, and device identifiers.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Build, maintain, and optimize your operational systems as a Systemizeable client
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Analyze usage patterns and improve our website experience
• Protect against fraud, unauthorized access, and other security issues
• Comply with legal obligations and enforce our terms

We do not sell your personal or business data to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, understand how you use our site, and provide personalized content.

You can manage cookie preferences through your browser settings. Note that disabling cookies may limit certain features of our website.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Row-Level Security (RLS): Your business data is stored using Supabase with row-level security enabled, ensuring your data is strictly isolated and accessible only by authorized accounts.
• Encryption: All data is encrypted in transit using SSL/TLS and encrypted at rest.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We use third-party service providers to help us operate our business and deliver services to you. These providers include:

• Stripe — Payment processing. Stripe handles all payment transactions and is subject to its own privacy policy and PCI-DSS compliance standards.
• Supabase — Secure backend data storage for platform operational data.
• Analytics platforms (e.g., Google Analytics)
• Email marketing services
• Customer relationship management (CRM) tools

These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at support@systemizeable.com.

Your GDPR Rights (For EU Residents)

If you are located in the European Economic Area (EEA), you have the following additional rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request a copy of the personal data we hold about you, including information on how it is processed.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You can request that we permanently delete your account and all associated operational data. Upon a valid request, our deletion protocols will purge your data from our active databases and backups within thirty (30) days.
• Right to Restriction of Processing: You can request that we limit the way we use your data in certain circumstances.
• Right to Data Portability: You can request your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes at any time.

To exercise any of your GDPR rights, please contact us at support@systemizeable.com. We will respond to your request within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.